This semester-long project focused on studying the users of a book-swapping web site. Our specific group studied the process of finding books on the site. Research methods used were online surveys and user interviews conducted by phone and Skype. Following our research, we compiled our results and recommendations into a final deliverable (below) and submitted the results to the founder of the site.
The project was truly a group effort. I focused on recruiting, setting up survey and interview sessions and compiling/formatting the final group deliverable.